Information We Collect
1.1 Information Provided Directly
- Registration information (username, email)
- OAuth login credentials (Discord, Twitch)
- Clash Royale player tag
- Configuration preferences and overlay settings
- Payment information (securely processed via Stripe)
1.2 Information Collected Automatically
- Service usage data (pages visited, features used)
- Game statistics via Clash Royale API
- Overlay sessions and streaming data
- Technical information (browser type, operating system)
- IP address and approximate location data
- Cookies and similar technologies
How We Use Your Information
We use your data to:
- Provide and improve our analysis and overlay services
- Personalize your user experience
- Process your payments and manage your subscription
- Communicate with you regarding your account and our services
- Analyze service usage to improve it
- Detect and prevent fraud and abuse
- Comply with our legal obligations
Information Sharing
3.1 We Never Sell Your Data
3.2 Limited Sharing
We may share your information only in these cases:
- Service providers
- Stripe for payments, hosting services
- With your consent
- Discord/Twitch integrations with your explicit authorization
- Legal obligations
- If required by law or to protect our rights
- Aggregated data
- Anonymized statistics without personal identification
Data Protection
We implement robust security measures:
- SSL/TLS encryption for all transmissions
- Secure data storage with encryption
- Two-factor authentication available
- Limited access to personal data
- Regular security audits
- PCI DSS compliance for payments via Stripe
Data Retention
We retain your data as long as necessary to provide our services:
- Account data
- Retained as long as the account is active
- Game history
- Retained for 12 months
- Overlay sessions
- Retained for 30 days
- Billing data
- Retained according to legal obligations (10 years)
- Deletion upon request, except for legal obligations
Your Rights (GDPR)
Under the GDPR, you have the following rights:
- Access
- Request a copy of your personal data
- Rectification
- Correct inaccurate data
- Erasure
- Request deletion of your data
- Restriction
- Limit processing of your data
- Portability
- Receive your data in a structured format
- Objection
- Object to certain processing
- Withdrawal of consent
- Withdraw your consent at any time
To exercise these rights, contact us at privacy@royalemetrics.com
Third-Party Services
We use the following third-party services:
- Stripe
- Payment processing (see their privacy policy)
- Discord OAuth
- Authentication (data limited to what's strictly necessary)
- Twitch OAuth
- Authentication for streamers
- Supercell API
- Game data retrieval
- Render
- Infrastructure hosting
Protection of Minors
RoyaleMetrics is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we discover that a child has provided us with personal information, we immediately delete it.
International Transfers
Your data may be transferred and stored in countries outside the EU. We ensure these transfers are made in accordance with GDPR with appropriate safeguards.
Changes to This Policy
We may update this policy periodically. Important changes will be notified by email or via a notification on the site. Your continued use of the service after changes constitutes acceptance of the updated policy.
Legal Basis for Processing
We process your data on the following legal bases:
- Contract
- To provide our services in accordance with our terms of use
- Consent
- For non-essential cookies and certain communications
- Legitimate interests
- To improve our services and ensure security
- Legal obligations
- To comply with applicable laws
Contact and Complaints
For any questions regarding this policy or your personal data:
- Emailprivacy@royalemetrics.com
- MailRoyaleMetrics, 60 rue François 1er, 75008 Paris, France
If you are not satisfied with our response, you have the right to file a complaint with the CNIL (French Data Protection Authority) or your local data protection authority.
Data Protection Officer
For specific data protection questions, you can contact our Data Protection Officer at: dpo@royalemetrics.com